TROUBLE SHOOTING
Never try to repair or dismantle the air conditioner yourself. Unauthorized repairs may
result in the loss of warranty and can endanger the user and the property.
Problem Cause Solution
No power supply. Connect to a functioning outlet
and switch on.
The alarm light is on. Empty the internal water
container.
The air
conditioner does
not function.
Timer function is active. Deactivate TIMER function.
In direct sunlight. Close curtains.
Windows or doors open,
many people or a heat
source in the room.
Close doors and windows, place
an extra air conditioner.
Dirty filter Clean the filter(s).
Air inlet or air outlet blocked. Remove the blockage.
The air
conditioner does
not seem to
perform.
Room temperature lower
than the selected value.
Change temperature selection.
The unit is noisy. Unit is not level. Place on an even, solid surface
(less vibrations.)
The compressor
does not work.
The overheat protection is
probably activated.
Wait 30 minutes until the
temperature has decreased, then
turn the unit on again.
Distance too long.
Remote control signal not
detected by the control
panel.
Make sure the remote control is
correctly aimed at the control
panel.
The remote
control does not
function.
The batteries are drained Replace the batteries.
To correct problems not mentioned in the table and/or if the recommended solutions fail
to solve the problem, please contact an authorized service centre.
Please contact Glen Dimplex for your nearest authorized service agent:
Australia – 1300 556 816 New Zealand – (09) 274 8265
SPECIFICATIONS
Model No.
GDC9RWA GDC12RWA / GDC12RBA
Power Source 220-240V~ 50Hz AC 220-240V~ 50Hz AC
Power Consumption
(EN14511)
1080W 1452W
Rated Power
(EN60335)
1250W 1480W
Cooling Capacity 2600W 3500W
Air Flow 400 M
3
/H 420 M
3
/H
Moisture Removed 32 L/DAY 50 L/DAY
Refrigerant R410A R410A
Min. room size 10m
2
10m
2
Dimensions (mm) 476W x 358D x 840H 476W x 358D x 840H
Net Weight 28.5KG 29.5KG
Model No.
GDC12RCWA / GDC12RCBA GDC14RWA / GDC14RBA
Power Source 220-240V~ 50Hz AC 220-240V~ 50Hz AC
Power Consumption
Cooling / Heating
(EN14511)
1452W / 1452W
1660W
Rated Power
(EN60335)
1480W
1700W
Cooling Capacity 3500W 4000W
Heating Capacity 3500W N/A
Air Flow 420 M
3
/H 450 M
3
/H
Moisture Removed 50 L/DAY 60 L/DAY
Refrigerant R410A R410A
Min. room size 10m
2
10m
2
Dimensions (mm) 476W x 358D x 840H 476W x 358D x 840H
Net Weight 30.5KG 31.5KG
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